| Winter in Alaska Has Arrived Winter in Alaska can bring heavy snow, ice, and high winds, sometimes resulting in unexpected power outages. We understand how frustrating and stressful losing power can be, especially during the cold winter months. Please know that when an outage occurs, our team is working hard to restore your electricity as safely and quickly as possible.
At CVEA, we strive to keep our members informed by sharing outage updates as information becomes available. We know how important these updates are when you're making decisions for your home, business, and family. When an outage occurs, our team's first priority is to assess the situation and develop a safe plan to restore power. This may include locating the cause of the outage, coordinating personnel, bringing additional generation online, and safely re-energizing distribution lines.
Depending on the weather, time of day, location, and cause of the outage, these steps can take anywhere from a few minutes to several hours. While we understand that waiting for information can be difficult, there may be times when we don't have an update to share right away.
We appreciate your patience and understanding as our crews work to restore service. Our goal is always to keep you informed while allowing our team to focus on what matters most: getting the lights back on safely.
If you need to report an outage, please call CVEA Dispatch at 866-835-2832. If an operator is unable to answer, please leave a voicemail.
As a friendly reminder, our emergency Dispatch line is the only official channel for reporting power outages. While the Co-op shares updates on Facebook, outages cannot be officially reported through social media.
Thank you for being part of the CVEA community. Stay safe, stay warm, and stay prepared! |
